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We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance.

Email: marketplace@nationalgrid.com

Toll-free: 855-841-6994

If you placed an order prior to June 23, 2022 and have questions about your order, order status or to request a return, please call 844-325-9299 for assistance.

National Grid General & Billing Support

800-642-4272

National Grid Website: www.nationalgridus.com

Opening Hours:

Monday to Friday: 8am - 8pm EST

Leaks and Outages:

To report a Long Island gas leak, please call 800-930-5003

Contact Us

National Grid General & Billing Support

Opening Hours:

Leaks and Outages:

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