National Grid is sensitive to privacy issues with respect to the use of customer information provided to us over the Internet and has created this privacy statement in order to demonstrate our firm commitment to privacy. We believe it is important for you to know how we treat the information about you that is received by us when you visit this site. In general, you can visit National Grid on the web without telling us who you are or revealing any information about yourself. National Grid does not store or collect credit card billing information or distribute any other personal information such as addresses and phone numbers to unsolicited telemarketers and marketing lists.
Our web servers collect domain names and not the e-mail addresses of our visitors. This information is aggregated to measure the number of visits, average time spent on the site, number of pages viewed, and methods by which our site was found. National Grid uses this information to evaluate the use of our site and to continuously improve the content being provided.
As technologies that we use evolve and change the way that we conduct business, we may amend this policy from time to time. We will post any revisions on this site.
Internet Privacy and Security Policy:
Whether you are a current customer or just visiting our web site, we safeguard the information that you provide to us.
For site purposes and to ensure that this service remains available to all users, this web site may employ industry-standard methods to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Infrastructure Protection Act.